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CompTIA 220-801 Value Pack
220-801 Value Pack
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Exam Code: 220-801

Exam Name: CompTIA A+ 800 series

Vendor: CompTIA

Certs Covered: CompTIA A+

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CompTIA 220-801 Preparation Materials
220-801 Questions and Answers
220-801 Questions & Answers

1110 Questions
Last Updated: May 12, 2016
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220-801 Preparation Labs
220-801 Preparation Labs

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Last Updated: April 25, 2016
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220-801 Study Guide
220-801 Study Guide

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220-801 Audio Exam
220-801 Audio Exam

Last Updated: May 24, 2016
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The CompTIA 220 801 certification focuses on the installation, configuration and maintenance issues of PCs, laptops, printers, mobile devices, operating systems and basic networking. This certification is highly valued in companies like Dell, Lenovo and Intel; in fact, these companies give preference in hiring professionals having this certification. It is also recognized by the U.S Department of Defense and other government organizations.

The CompTIA 220 801 exam tests the candidates’ aptitude in computer configuration, installation, troubleshooting, maintenance, basic networking, and network security. As network engineers and support engineers mostly have to interact and works with customers, customers are benefited by getting a better service from these certified professionals. From the employers’ point of view, a certified professional saves money by cutting down training costs.

This certification is highly recognized and valued in this IT industry. Employers often give preference in hiring professionals having this certification. This credential promises great career progression, better salary and promotion. This exam is also a prerequisite for other advanced training courses. Support and maintenance engineers mostly have to work with customers. As this exam is mainly sought by these professionals, customers get extra confidence when they meet a certified professional. From the employers’ end, this certified professional saves money by cutting down the training costs, and from the customers’ end, it proves the professional’s competency and thus provides greater chance of meeting customer expectations.

Exam description:

Why is this exam required?

CompTIA A+ certifications are globally recognized and highly valued by the IT market. The CompTIA 220 801 exam covers the basics of computer technology and networking. Candidates passing this exam can have opportunities in the following job roles:

  • Technical support specialist
  • Field service technician
  • IT support technician
  • IT support administrator
  • IT support specialist

Associated exam:

Associated exam for CompTIA 220 801 is CompTIA 220 802. hThe A+ certification requires passing two exams: A+ 220-801 and A+ 220-2802. CompTIA 220 801 focus on the general topics of computer technology like installation of hardware and basic networking concepts. The CompTIA 220 802, on the other hand, is about installation of operating systems and troubleshooting.

CompTIA A+ certifications issued in 2011 or later are valid for three years.

Pre requisites:

There is no prerequisite for the CompTIA 220 801 exam. However, candidates are required to have basic knowledge of different aspects of PCs and 12 months work experience on the related areas. The certification remains valid for 3 years.

Objectives of the exam:

The CompTIA SK0 003 exam is divided into 5 domains, each carrying different weights. The percentage distribution is in line with the relative importance of each domain. These domains along with their corresponding percentages are summarized below:

-   PC Hardware (40%)

This domain covers the following topics: installation and configuration of PCs, configuration of BIOS, comparison of various kinds of motherboards and RAMs, installation of expansion cards, installation of storage devices, comparison of different CPU types and connection interfaces, installation of peripheral devices like printers, joysticks, gamepads, etc.

-   Networking (27%)

In this domain, customers are required to have knowledge on the following topics: various types of network cables and connectors, features and functions of these cables and connectors, features of TCP/IP, the concept of various protocols, differentiation of types of encryption and wireless networking standards, installing SOHO network, identification of types of internet connections, types of networks and their topology, features of different network devices, etc.

-   Laptops (11%)

Topics included in this domain are: installation of laptop hardware and its’ components, understanding concepts of LED, OLED, LCD and Plasma, comparison of different features of laptop.

-   Printers (11%)

In this domain, candidates must understand the different kinds of printers like Laser, Inkjet, Thermal, etc., installing, configuring and maintain printers.

-   Operational Procedures (11%)

In this section, candidates must understand the concepts of different safety procedures like ESD straps, ESD maps and self grounding, understand different environmental impacts, etc.

Career prospects:

CompTIA A+ is a very crucial part of the certification path for large companies like Microsoft, HP Cisco, Dell, Intell, and Lenovo. These companies have made the CompTIA A+ certification necessary for their IT support technicians.

A recent study indicates that 31% IT professionals think that this certification has increased their career advancement opportunity. The CompTIA 220 801 certification creates opportunities of better salary, career growth and global recognition. It opens doors to demanding IT positions like IT Support Specialist, IT Support Engineer, IT Support Administrator, Technical Support Specialist and Field Service Technician.


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